You’re thinking
“Too much of how the business runs lives in one person’s head. When they’re off, no one else knows the answer. When they leave, it walks out with them.”
tap to flip
Automation partner for service businesses
Time Back does the back-office work of an extra hire. Without the headcount, the holidays, or the hours.
The Problem
How the business runs still lives in one person’s head, or gets moved between systems by hand, chased down by whoever’s available, dropped when someone’s off. That someone is usually you.
You’re thinking
“Too much of how the business runs lives in one person’s head. When they’re off, no one else knows the answer. When they leave, it walks out with them.”
tap to flip
You want this
The knowledge gets out of heads and into the system.
The how, the who, the why: captured as work happens, not held in one person’s head. A new joiner gets up to speed in days. If someone leaves, nothing walks out with them.
You’re thinking
“Details live in five tools. Someone has to move them between systems and hope nothing drifts.”
tap to flip
You want this
Details move between your tools without anyone copying.
Inbox, CRM, calendar, accounts, spreadsheets: what you already have flows to where it needs to be, when it needs to be there. No retyping. No missed steps. No version drift.
You’re thinking
“Follow-ups, sign-offs, reminders, evidence requests: half the week goes to nudging people so nothing slips.”
tap to flip
You want this
The chasing runs itself.
Reminders, approvals, follow-ups and paperwork drafted on schedule. You approve what needs your call. The rest keeps moving. Nothing sits waiting on you.
You’re thinking
“A client asks “what did we agree?”. An auditor asks “when did that happen?”. Someone spends half a day digging.”
tap to flip
You want this
The evidence is captured live.
What was done, when, by whom: logged as the work happens, not reconstructed afterwards. Ready to hand over when a client, a regulator or an inspector asks.
No manual copying. No missed steps. No evenings lost to admin.
The Solution
We look at where your business actually loses time and money, then build the fix: sometimes by connecting the tools you already use, sometimes as a purpose-built app when the problem calls for it.
Your team stays on client work, delivery and the judgement calls only they can make. The admin around the work stops eating half their week.
The routine keeps moving whether anyone’s at their desk. Holidays, sick days, sports days. Nothing waits behind one person.
Whatever needs to be evidenced, for a client, a regulator or an auditor, is captured live and there when it’s needed. No half-day dig through binders and inboxes.
The catch-up loop ends. What lands on your desk in the morning is a short sign-off list, not a pile of admin. Weekends stay yours.
In your world
Exhibitions & Events
From pitch to pay
Under-priced quotes at the start, supplier costs unrecovered at the end, a forecast you can't trust, currencies that eat margin.
Quote it
Butler builds every estimate from your rate card, margin-checked, in minutes.
Recover it
Supplier costs caught and tagged to the right show. Recharges drafted before the client is billed.
Forecast it
Your quotes and actuals feed a live view of where the year is heading. Sharpens as your history builds.
Cross-border ready
Quote, cost and recharge in the currencies your shows run in. Off by default, on when you need it.
See your numbers
Three sliders, one answer: the cost of your team’s admin over a year. Drag them to match your business.
What the back and forth is costing you
£138,240/ year
Per month
£11,520
Per week
£2,880
Illustrative, from your own numbers — your Discovery call confirms the real figure.
For most teams, one month with Time Back costs less than one week of the admin it removes.
Why Time Back
What you get when you weigh us against doing it by hand, hiring a consultant or hiring for the job.
| Working with Time Back | By hand | A consultant | Hiring for it | |
|---|---|---|---|---|
| What it is | Always-on partner, every job | You, holding it together | A one-off review | Another salary |
| Costs caught | Before you invoice, every time | If someone spots them | In hindsight | Depends on the hire |
| First result | ~a week | Already your day | Weeks of discovery | Recruit + onboard |
| Cost | Pricing varies by solution. See the sector pages. | Your time + the leaks | £8k+ per engagement | £25k+ + on-costs |
| Best when | You want it handled, continuously | Volume's tiny | You need one-off strategy | Volume needs a full-timer |
How we get you from chaos to calm
01
A video call to understand your business: where the time is going, where the money is leaking, what’s held in one person’s head. Findings Report in your inbox within 48 hours. Yours to keep, whether you proceed or not.
Free · 45 minutes
02
You see the fix before we build it: the process end-to-end, where the human calls are, what runs in the background. You adjust it, then we build it. Sometimes by connecting the tools you already use, sometimes as a purpose-built app.
Two weeks · Bundled in setup fee
03
Your solution is live. We stay in the background, watching it run, tuning it as the business changes, handling the things that break. Your team doesn’t need in-house AI or automation expertise. We’re already there.
Monthly rolling · Cancel anytime · 10% off annual upfront
Why it works
Most automation projects start with the tools. We start with how your business runs, so what we build fits.
01 · Understanding
Setup starts with where your team loses time and money: the friction between tools, the admin nobody signed up for, the work that never gets logged. Whatever we build sits on top of what we learn there.
02 · Designing
Before anyone writes a line of code or wires up a system, you see how the process will work end-to-end: where the touch-points are, where the human calls are, what happens in the background. Adjust it. Then we build it.
03 · Building
Sometimes the fix is a few smart connections between the tools you already use. Sometimes it’s a purpose-built app because nothing off-the-shelf fits. What you get is what your problem calls for, not what a template happens to include.
04 · Partnering
Once it’s live we stay your partner, watching it run, tuning it as your business changes, handling the things that break. Your team doesn’t need in-house AI or automation expertise. We’re already there.
I spent 20+ years inside Accenture and Microsoft building AI for enterprises that had the budget for proper operational tooling. I started Time Back because most small businesses I know have the same problems but without the budget for the answer.
I help businesses who want to embrace AI and automation but don't have the time or in-house capacity to do it themselves. Think of Time Back as the fractional back-office partner who picks up the grunt work you don't have time for. Configured to how you work. No new tools for the team to learn. Nothing goes out under your name without your say-so.
I've built this alongside the businesses that live it, exhibitions and events agencies especially, where one missed supplier cost can wipe a job's margin.
If your evenings are full of admin or your team is buried in the back and forth instead of doing the work you hired them for, let's talk.
Book a Discovery callYour data, your control
UK-based. Transparent about what’s automated and what always comes back to you for sign-off.
Each client’s data is completely separate. Access scoped to exactly what you share. Nothing more.
Every engagement includes a DPA. What data, why, how secured, what happens when it ends. Standard practice.
You end the engagement, your data is deleted within 30 days. No data retained. You walk away clean.
Any output that touches a client communication is drafted by Time Back and reviewed by a person before sending. Time Back handles the routine. The judgement calls stay with you.
Data & security
Your data stays in Europe. Everything is stored and processed in a secure Irish data centre, inside the EU, under UK/EU GDPR.
Time Back runs on trusted cloud infrastructure: Supabase for encrypted data storage and Cloudflare for network security. Encrypted in transit and at rest.
Sign in your way: a one-time secure magic link sent to your verified work email, or a password. Every session is tied to your own account. No shared logins.
Let’s talk
45 minutes, no prep, no obligation. You leave with a written Findings Report within 48 hours.